Office of Mail Services

College of Charleston's Office of Mail Services coordinates efforts with the United States Postal Service, located on East Bay Street. We provide mail services for the students, faculty and staff of the College of Charleston.

Mail Services is open Monday – Friday, 8:30 a.m. to 5:00 p.m.

Please note: beginning July 12, 2021, the customer service window will open at 9:00 a.m. The lobby is open 24/7 for access to the administrative and student lockers, Ashley, Cooper and Stono.

A XEROX copier is available for copies or printing in the Mail Services lobby. You will need:

  • Your Cougar Card using pre-loaded Cougar Cash. (Instructions for loading funds can be found on the Cougar Card website.) The cost is $.10 per copy/print.  
A flash drive with your files, if you are printing. 

A note to students about incoming packages

Once you receive notification from your mail courier (FedEx, UPS, USPS) that your package has been delivered, there will be a lag period for processing in our office. Students will receive notifications via email when packages are available for pickup. 

Moving off campus?

All students moving off campus will need to check out of their mailbox at the Office of Mail Services before they head out. See Student Information for more information!


Office delivery and pickup for employees

Starting January 2021, in order to ensure the timely exchange of mail with reduced staffing, Mail Services will transition to servicing employee mail via a new locker bank, called Stono, in the small lobby near the St. Philip Street Garage elevators. Departments and offices will need to pick up their mail from this location, as well as drop off any outbound or interdepartmental mail. Mail Services will still deliver large-volume mail and large parcels, and units can place special requests for mail pickup, as needed.

Mail Services has contacted all offices to confirm the liaison for mail pickup and drop-off, and to share additional details related to parcel-locker logistics. If you have any questions in the meantime, though, please feel free to contact us at